Privacy Policy
Last Updated: July 6, 2026
At Maid Service Nepal, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our maid and domestic staffing services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Submit a booking request
- Fill out our contact form
- Request a quotation
- Contact us by phone, email, or WhatsApp
- Apply for employment through our website
The information we may collect includes:
- Full name
- Phone number
- Email address
- Home or service address
- Type of service requested
- Preferred service date and time
- Any additional information you choose to provide
We may also automatically collect certain technical information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of your visit
- Cookies and similar technologies
2. How We Use Your Information
Your information is collected to help us provide better services. We may use it to:
- Process and confirm service bookings
- Respond to inquiries and customer support requests
- Provide quotations
- Match you with suitable maids or domestic staff
- Improve our website and services
- Send appointment reminders or service updates
- Comply with legal obligations
- Prevent fraud or misuse of our services
We will only use your information for legitimate business purposes.
3. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Analyze website traffic
- Improve website performance
- Understand how visitors use our website
You may disable cookies through your browser settings; however, some features of the website may not function properly.
4. Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties.
We may share your information only when necessary:
- With trusted employees involved in providing our services
- With carefully selected domestic staff when required to fulfill your booking
- When required by law or government authorities
- To protect our legal rights or prevent fraud
Any information shared is limited to what is necessary for delivering the requested service.
5. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
Although we strive to use commercially acceptable methods to protect your information, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Complete the requested service
- Maintain business records
- Resolve disputes
- Meet legal or regulatory requirements
When your information is no longer required, it will be securely deleted or anonymized where appropriate.
7. Third-Party Links
Our website may contain links to third-party websites for your convenience.
We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website and services are not intended for children under the age of 18.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it promptly.
9. Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Withdraw consent where applicable
- Object to certain processing activities
- Request information about how your data is used
To exercise any of these rights, please contact us using the information below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be published on this page along with the revised “Last Updated” date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Maid Service Nepal
Address: Chabahil, Bulbulley, Goththatar, Kathmandu, Nepal
Phone: 9851239227 / 9851201603
We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.
