FAQ

1. What types of maid services do you offer?

We provide a wide range of professional maid services, including full-time maids, part-time maids, live-in maids, babysitters, elderly caregivers, cooks, housekeepers, office helpers, and domestic assistants. We carefully match our staff to your household or business requirements.

2. How can I book a maid or request a free consultation?

Booking a maid is simple. You can call us directly, send us a WhatsApp message, complete the online booking form on our website, or email our team. We’ll discuss your requirements and recommend the most suitable domestic helper for your needs.

3. Which locations do you serve?

We provide maid services throughout Kathmandu, Lalitpur, and Bhaktapur. Depending on availability, we also assist clients in other cities across Nepal. Please contact us to confirm service availability in your area.

4. Are your maids experienced and trustworthy?

Yes. Our maids are carefully screened, verified, and selected based on their experience, reliability, and professional attitude. We strive to provide dependable domestic helpers who can perform their duties with honesty and responsibility.

5. What services can a maid perform?

Our maids can assist with daily household tasks such as cleaning, cooking, laundry, ironing, dishwashing, organizing rooms, caring for children or elderly family members, and other domestic responsibilities based on your specific requirements.

6. Can I hire a maid on a part-time or full-time basis?

Absolutely. We offer flexible hiring options, including part-time, full-time, live-in, temporary, and long-term maid services, allowing you to choose the arrangement that best fits your lifestyle and budget.

7. What should I prepare before the maid arrives?

We recommend discussing your household requirements and daily routine in advance. Providing the necessary cleaning supplies, kitchen utensils, or household equipment will help the maid perform their duties efficiently from the first day.

8. How much does it cost to hire a maid?

The cost depends on the type of maid service, working hours, responsibilities, and duration of employment. Contact us with your requirements, and we’ll provide a transparent quotation with no hidden charges.

9. How do I make the payment?

Payment terms vary depending on the selected service and contract duration. Our team will clearly explain the payment process before confirming your booking, ensuring complete transparency.

10. What if I am not satisfied with the maid provided?

Customer satisfaction is important to us. If the assigned maid does not meet your expectations, please contact us promptly. We’ll review your concerns and work to provide a suitable replacement or appropriate solution whenever possible.

11. Why should I choose Nepal Maid Agency?

Nepal Maid Agency is committed to providing reliable, experienced, and professional domestic helpers for homes and businesses. We focus on quality service, transparent communication, and customer satisfaction, making us a trusted choice for maid services in Nepal.

12. How is Nepal Maid Agency different from other maid agencies?

We emphasize careful staff selection, personalized service, flexible hiring options, and responsive customer support. Our goal is to connect every client with a dependable domestic helper who meets their specific household or workplace needs.

13. Can I replace my maid if necessary?

Yes. If your circumstances change or you require a different type of domestic helper, please contact us. We will do our best to arrange a suitable replacement based on your requirements and our service policies.

14. How can I contact Nepal Maid Agency?

You can reach us by phone, WhatsApp, email, or through the contact form on our website. Our friendly team is always ready to answer your questions, recommend the right maid service, and assist you with the booking process.